Frequently Asked Questions
If you need help, the answer to your question is likely to be found here. If you still have questions or suggestions, please do not
hesitate to contact our Helpdesk Team by clicking here. They will be more than happy to help.
hesitate to contact our Helpdesk Team by clicking here. They will be more than happy to help.
How This Website Works
Can you tell me in a nutshell, how this website works?
Mychinalove.net only post women profiles from selected marriage agencies in China and as such, they are all serious in seeking a compatible gentleman as a potential marriage partner. On the other hand, if you are looking for a bit of fun or “hit and run” kind of relationship, this website is probably not suitable for you.
Using This Website- To use this website, you must first sign up as a register member and it is absolutely free of charge. Once you signed up, you will be given an online profile, which you can use to show the ladies who you are, and what you’re looking for. You can even post photos and/or videos of yourself onto your dating profile. Similarly, the ladies will have profiles that you can browse through at your leisure, or if you have a specific type of lady in mind you can use our search engine to pick her out of the crowd. It is easy to choose your woman, because her online profile will show information, such as, her age, command of English, where she comes from and interests. It will also show her preferences such as what type of man she is looking for, age range, what he likes to do in his leisure time, etc.
Communicating- You are allowed to send one Show Interest Note to each of the lady free of charge to show you are interested in her. Similarly, the ladies who fancies you will contact you by sending you Fancy Letters. If you have received a favourable reply from a Show Interest Note or interested in a lady who had sent you a Fancy Letter, you can choose to take advantage of the situation and follow up using the Quick Mail System. It will costs a little but comes with translation, quick delivery and cross-cultural relationship counselling services. These services are necessary, at least at the beginning. It will help you and your lady to communicate quickly and with the least stress, giving you a better chance of establishing a successful relationship with her.
Meeting & Marrying- When you are ready to go to China to meet up with your lady, the marriage agencies will play an even greater role, such as, providing you with a personal translator if necessary, help in getting married in China, visa application, etc.
Why use MyChinaLove.Net?
Flexible Cost- We do not charge membership fees because we do not want to penalise you when you are not actively utilising the service, for instance when you are in a busy period at work or travelling. You will only pay for the messages you sent and received from the ladies, whom you knew have shown interest in you via Show Interest Notes and/or Fancy Letters.
Careful Screening- The ladies are hand selected by the marriage agencies matchmaking counsellors to ensure they are qualified individuals and are always presented with photos and a proper profile. We do not want to waste your time, our time and other members’ time.
Experienced Personnel- All the marriage agencies only uses experienced counsellors providing matchmaking services with a high standard of professional care. Furthermore, we have handpicked our Helpdesk Team. All the members of our Helpdesk Team are once like you, people who have gone through the process of meeting and marrying a Chinese lady in China via a dating and matchmaking website from a foreign country. As such, you will find all your questions and customer issues will be answered and resolved efficiently and effectively.
Stop Wasting Time- You now have access to a large pool of high quality, potentially beautiful, gentle, caring and marriage minded ladies. We believe this is the best chance you are going to get in finding your special someone. Let's face it, if she was one of the persons you meet on your day to day activities, you would have met her long time ago. You have nothing to lose and everything to gain. So why wait, let your life changing journey begin by joining us HERE and make your dreams come true - It is FREE and NO MEMBERSHIP FEES!
Your Account
I can't login, or I forgot my email address or password
If you can't login, check to make sure that your "CAPS LOCK" key is off. Your username and password are CaSe SeNsItIvE. If you still cannot login, you can request to change your password by clicking here or contact our Helpdesk Team by clicking here.
I haven't received an activation email
You should receive an activation email within a few minutes. Please check your spam or junk-mail folder as these emails are sometimes directed there. The activation email will contain an activation link "Click Here to Activate Your Account" for you to click on. You will get a message confirming that your membership account has been activated.
If it does not, please copy and paste the URL which look something like this - (http://www.mychinalove.net/cgi-bin/oc/register.cgia=vc&c=vabeema82n&e=username@domainname.com) into your web browser's address box and hit the "Enter" key on your keyboard. Once you have selected this link, your membership account will be activated.
If you have any problems activating your membership account, please do not hesitate to contact our Helpdesk Team by clicking here.
If it does not, please copy and paste the URL which look something like this - (http://www.mychinalove.net/cgi-bin/oc/register.cgia=vc&c=vabeema82n&e=username@domainname.com) into your web browser's address box and hit the "Enter" key on your keyboard. Once you have selected this link, your membership account will be activated.
If you have any problems activating your membership account, please do not hesitate to contact our Helpdesk Team by clicking here.
How can I update my profile?
To update your profile, visit the Edit Profile page. You can move through the different parts of your profile by clicking the tabs at the top of the page. You can go to the Edit Profile page directly by clicking here.
How can I update my email address?
To update your email address, go to the Account Settings page and then click the Change Password tab. You can go to the Change Password page directly by clicking here.
How can I report an error or other problem with the site?
Please help us to help you. To report an error or problem with the site, you can contact us by clicking here.
How can I change my password?
To change your password, go to the Account Settings page and then click the Change Password tab. You can go to the Change Password page directly by clicking here.
How can I update the information in my IMBRA Form?
To update your IMBRA Form, go to the "My Profile" submenu and then click the "Update IMBRA Form" on the dropdown list. Once you have updated the form, remember to click the "Submit IMBRA Form" button at the bottom to save your updated information. You can go to the Update My IMBRA Information page directly by clicking here.
How can I delete my account?
If you are aboslutely sure that you want to delete your account, you can do so by clicking here. Please note that your account will be permanently deleted and irrecoverable!
The Ladies
Where do the womens profiles come from?
All the ladies in this website are posted directly by our specially selected marriage agencies in China and subsequently, all communications between the men and women members are managed by the respective agencies. We only accept profiles that are posted by our selected marriage agencies so that we could maintain the quality of the women profiles. Similarly, we also discourage men who are not genuine in looking for a real and serious relationship from signing up with us.
Why China, you might ask. Chinese women are beautiful, loyal, down-to-earth, intelligent, serious towards relationship and family, and have a high sense of moral. In addition, we believe China also have the most beautiful women in terms of quality and quantity in the whole Asean region. However, please note these kind of women in China is disappearing fast as the country is becoming more and more westernised, so if you are a sincere, kind and responsible gentleman looking for a Chinese bride, we suggest you better act fast by joining us here now - It’s FREE and NO MEMBERSHIP FEES!
Why China, you might ask. Chinese women are beautiful, loyal, down-to-earth, intelligent, serious towards relationship and family, and have a high sense of moral. In addition, we believe China also have the most beautiful women in terms of quality and quantity in the whole Asean region. However, please note these kind of women in China is disappearing fast as the country is becoming more and more westernised, so if you are a sincere, kind and responsible gentleman looking for a Chinese bride, we suggest you better act fast by joining us here now - It’s FREE and NO MEMBERSHIP FEES!
How does the marriage agencies in China select their women?
To ensure the women joining are honest in searching for love and affection, the marriage agencies conduct an intensive interview with all of them on a one to one basis.
Marriage agency woman member application process:
Marriage agency woman member application process:
- The marriage counsellor meets the woman to get to know her at a personal level and ascertain whether she is sincerely looking for a real and serious relationship. The counsellor will also get to know other aspects of her life, type of person she is, her likes and dislikes to help find appropriate introductions for her. This session could take from 30 to 90 minutes.
- Lady fills up an application form and submits it with her Chinese Identity Card and recent photographs.
- The marriage agency charged the woman an enrolment and maintenance fee. mychinLove.net does not receive any monies from the woman or marriage agency. This transaction is purely between the woman and the marriage agency.
- In return, the woman receives free translation services and a personal marriage counsellor who works 24/7 to help her find appropriate introductions and sort out any communication and/or relationship problems. The woman also receive other matchmaking services such as listing in other marriage agencies and websites, picnics, mountain climbing, sports events, parties, meetings, etc.
- The marriage agency may charge a "Success Fee" if the woman marries a person introduced by the marriage agency.
- The women have to sign a service contract with the marriage agency.
- The marriage agency will not accept an applicant who is suspected to be dishonest.
Why do you only post women profiles from marriage agencies?
The main reason we have decided to only post women profiles from marriage agencies is to enable us to maintain a high quality women membership base. We are more interested in the quality than quantity of women profiles. For instance:
- The women members have to present their Chinese Citizen ID Card and subjected to thorough background checks by the marriage agencies when joining. This means there will be less chance for us to have women profiles with fake identities and photographs.
- They have to pay membership fees which is considerable by Chinese standards. This means any would be scam artists or those whose real intentions are not in seeking a compatible marriage partner will be deter from joining.
Why Chinese women wants to marry a foreign man?
Every woman will give you a different answer to this question. For instance, some have not yet found Mr. Right yet in their own country and therefore would like to extend their search to another country. Others are looking for romantic and true love and believe their Mr. Right could be living in another country. Ultimately, they are all looking for a mature, responsible, faithful and kind man to build a solid and happy family. If they can’t find the person in their own country, they will look elsewhere for their compatible marriage partner.
Do you guarantee all the women profiles are real?
Please note it is impossible to check the validity of every woman profile in our website and each and every one of the marriage agencies are totally independent businesses between themselves and mychinalove.net. Mychinalove.net has no direct and indirect control on the marriage agencies' business policies and operations. As such, mychinalove.net do not guarantee the validity of the information posted by the marriage agencies in terms of accuracy, truthfulness and completeness. You are advised you will be using the services of this website and the marriage agencies entirely at your own risk.
However, after saying that, we will do our utmost possible to ensure all the women profiles in our website are real and sincere in looking for a life time partner. Indeed, we have literally based ourselves in China to monitor the marriage agencies' membership selection process and perform regular checks on the ladies on a random basis by contacting them directly to ascertain their identities. The chances of you encountering a scammer or fake on our website is almost ZERO PER CENT! We are not the kind of dating website where potential scammers are free to join, we only accept ladies from our specially selected marriage agencies. We do not only rely on guesswork, computers and feedback from men members to prevent scammers from joining and operating from our website. All new member registration defaults to "men" on our website, you need a password to create a new woman profile. We could always track back to the person who created a fake woman profile! After all, our ultimate goal is to help you to find your compatible marriage partner. We want you to get married - and stay blissfully married.
If you do decide to use our website and the marriage agencies' services still, please be advised you must act with prudence and report to us immediately if you are suspicious that a women profile is a fake. We will investigate all such reports thoroughly and promptly. We will remove and ban the woman profile immediately from our website if after thorough investigation, it is found to be true.
However, after saying that, we will do our utmost possible to ensure all the women profiles in our website are real and sincere in looking for a life time partner. Indeed, we have literally based ourselves in China to monitor the marriage agencies' membership selection process and perform regular checks on the ladies on a random basis by contacting them directly to ascertain their identities. The chances of you encountering a scammer or fake on our website is almost ZERO PER CENT! We are not the kind of dating website where potential scammers are free to join, we only accept ladies from our specially selected marriage agencies. We do not only rely on guesswork, computers and feedback from men members to prevent scammers from joining and operating from our website. All new member registration defaults to "men" on our website, you need a password to create a new woman profile. We could always track back to the person who created a fake woman profile! After all, our ultimate goal is to help you to find your compatible marriage partner. We want you to get married - and stay blissfully married.
If you do decide to use our website and the marriage agencies' services still, please be advised you must act with prudence and report to us immediately if you are suspicious that a women profile is a fake. We will investigate all such reports thoroughly and promptly. We will remove and ban the woman profile immediately from our website if after thorough investigation, it is found to be true.
Are all the beautiful ladies in your webiste still available?
During the membership application process at the marriage agencies, the ladies must present evidence that they are single and unattached. However, sometimes mistakes could happened although rarely, for instance, a woman may have got attached, married or moved to another country and failed to inform the marriage agency of that fact.
How can I find the ladies I like?
If you have a special lady in mind, please use our Advance Search Tool on the Search Page to find your perfect partner. Here, you can search by age, weight and height ranges; province; English ability; languages they speak; educational level; marital status; whether they have any children and religion.
You can then sort the results by last update, login or signup on an ascending or decending order. If you prefer, you could further narrow down to "Only lady members with photos" and/or "Online lady members only". You can go to the Search Page directly by clicking here.
You can then sort the results by last update, login or signup on an ascending or decending order. If you prefer, you could further narrow down to "Only lady members with photos" and/or "Online lady members only". You can go to the Search Page directly by clicking here.
How can I find out whether a lady is still actively searching for a partner?
Everytime, a lady logged into the website, her status will be shown "Online" in the "Browse" and "Profile" pages. This is a visibility feature which we have implemented to give both men and women members the ability to see who is still actively logging in to the website to search for a partner.
How can I compare the looks of all my favourite ladies in "My Cupids" list quickly and easily?
The quickest way to compare the looks of all your favourite ladies in your "My Cupids" list is to go to "Albums" page. Don't be fooled by the word, it is much more than that. Here, you will find all their photo albums all in one place, making it even easier than ever to compare them. You can visit the page by clicking here. Please note you must be logged in to the website before you can access the "Albums" page.
The Gentlemen
Will a woman who is younger than me by 10 to 20 years be interested in me?
Most Chinese women, especially those who are over 30 years old have a high sense of traditional Chinese values. They are nothing like western women. Traditional Chinese women are loyal, kind, family oriented and unlike western women, are not after a pretty face or bright lights. They are interested in a good and faithful man, who is responsible in looking after the family. Someone to share her life with for better or worse and be with her forever. What really matters to her is not your outward beauty but your character, a responsible, kind and faithful man who has the ability to provide and protect the family, so that she can build a strong and loving family with you. A 10 to 20 years age difference really doesn't matter.
International Marriage Brokers Regulation Act (IMBRA)
We are an IMBRA compliant website. The IMBRA law passed in 2006 which states that no contact information (email addresses, phone numbers, web site addresses, etc) can be exchanged between a US man and a non-US woman without the woman receiving the man's criminal background information. Please note we are doing this for the benefit of our US men members. You will have difficulties in applying for a Fiancee or Spousal Visa for your Chinese fiancee or wife later on if your meeting with her did not comply with the requirements of IMBRA in the first place - your application may be denied.
As such, if you are a US Client, you will have to fill up an electronic IMBRA Form before you could access the messaging services of this website. This is to prevent the exchanging of any contact information with the ladies but, the good news is you only have to fill it up once. You can go directly to the IMBRA Form page by clicking here.
As such, if you are a US Client, you will have to fill up an electronic IMBRA Form before you could access the messaging services of this website. This is to prevent the exchanging of any contact information with the ladies but, the good news is you only have to fill it up once. You can go directly to the IMBRA Form page by clicking here.
Communicating
How can I contact the ladies?
Once you have signed up as a member, you are free to browse all the profiles and albums. If you see a lady that catches your eyes, you can contact her by using the following messaging tools. The Show Interest Note is always a free of charge service and the Quick Mail System cost a little.
Quick Mail System- This is a charged messaging service. When you send a message to a lady, the message is forwarded “AS IS” directly to the respective marriage agency which she belongs. The translator at the agency will translate your message into her native language and then contact her either by phone, SMS, email or fax. She may choose to go to the marriage agency to pick up and view your message if it is convenient for her. She then replies in her native language and the translator translate her message into English and sends it to you.
Show Interest Note- This is a free template messaging service to help you initiate contact. You can send one Show Interest Note to each of the lady free of charge to find out whether she is interested in you. If she is interested, she will reply to you favourably. This tool is ideal at the beginning.
How does the ladies contact me?
Similar to the men, the ladies contact the men (based on their profiles) they admire using Fancy Letters. For instance, if you have received a fancy letter from a certain lady, it means she is interested in your profile and as such, you will have a good chance of getting connected with her. It is free of charge for you to receive and read a lady's fancy letter. It will cost you one (1) point per message if, you like what you see and reply to her using the Quick Mail System. The fancy letters are sent to your Quick Mail Inbox.
How come I don't have full access to the messaging services?
We are an IMBRA compliant website. If you are a US Client, you must first fill up the IMBRA Form. Once you have completed the form, you will be granted full access to the messaging services. You can go directly to the IMBRA Form page by clicking here.
Quick Mail System
What is the Quick Mail System?
This is a fantastic messaging tool that gives you the power to communicate across language, cultural and technical barriers. This is where everybody speaks the same language. It has built-in translation services provided by the translators at the marriage agencies. Your messages are automatically translated into the lady's native language and their replies back into English, all done quickly and transparently. The ladies also receive marriage counselling support to help resolve any cross cultural issues when they arises. It is an invaluable messaging tool for communicating efficiently and effectively with the ladies at the beginning.
How does your Quick Mail System works?
This is a personalised messaging system for you to send email messages and photos to your ladies. When you send a message to a lady, the message is forwarded “AS IS” directly to the lady's Quick Mail Inbox. The translator at her marriage agency will retrieve your message and once s/he has translated your message into her native language, s/he will try to contact your lady as quickly as possible by phone, SMS, email or fax. Your profile information, photo (if you have provided any in your profile) and signed IMBRA Form (if you are a US Client) will also be sent to her for her approval if this is the first time you are communicating with her. She may choose to go to the marriage agency personally to pick up and view your message if it is convenient for her. She then replies in her native language and the translator translates her message back into English and sends it to your Quick Mail Inbox.
Why use your Quick Mail System?
Get your message to her and a respond back surely and quickly- Many people in China work up to six or seven days a week and long hours. Also, many people do not own or know how to use a computer properly. Even if they do, they may not have Internet access at home. So, if the lady you are communicating with do not have a computer or Internet access at home, she will have to go to an Internet café to access your emails. Please note many Chinese ladies do not like to visit Internet cafe due to the crowd there. Assuming it is not a problem, she will still need a translator to help her understand your emails and reply to you back in English. Consequently, in most cases, she will find it very difficult to respond to emails quickly. In the same token, you will also find it very frustrating and discouraging when you have to wait weeks instead of days for her replies. With the Quick Mail System, if your lady do not have the time or feel too tired to go to the agency, the translator will phone her, read your message to her in her native language and at the same time, get her reply, translated it back into English and send it to you. In most cases, you will get a reply within 3 days. This helps your relationship to grow much quicker because the entire communication process between you and your lady have been streamlined by the system.
Get connected to your ladies better, faster and easier- Due to cultural differences, Chinese ladies are generally more conservative than Western women and as such, have a different way of recognising and establishing a loving relationship. At the marriage agencies, the ladies will always have the support of the marriage counsellors to help them overcome any misunderstandings and/or difficulties in establishing a loving relationship with foreign men. Communicating via the Quick Mail System lets you get to know your women not only better and faster but, also with the least stress. It allows you to focus on building a deep connection with your lady and not wasting time and energy solving communication problems.
Using the Quick Mail System is one of the best investments you ever make in finding your special someone
So what am I paying for?
Let you establish a successful relationship quickly and with the least stress- The Quick Mail System virtually eliminated all the language, cultural and technical barriers that stops you from communicating properly and let you focus on building your relationship with your lady. For instance, the system automatically forward your messages to the respective marriage agency your lady belongs. Once translated into her native language, the agency will try to contact your lady as soon as possible. If she cannot come to the agency, the translator will get your messages to her either by phone, SMS, email or fax. The translator will also get her reply back to you in English at the sametime. Her marriage counsellor is always available to help her sort out any cultural misunderstandings between you and your lady. Please also refer to "Why use your Quick Mail System?" in this section above.
Knowing you are unlikely to be communicating with a scammer or fake- All the ladies in this website are posted by our specially selected marriage agencies in China and they are screened on a one to one basis so the chances of you encountering a scammer or fake are virtually eliminated. Please also refer to "How does the marriage agencies in China select their women?" in "The Ladies" section above.
We have installed a best of class customer helpdesk system to provide you with a top class customer service- We pride ourselves on our exceptional customer service to keep our customers satisfied. If you have a specific question that is not answered in this FAQ section, please contact our Helpdesk, available from Monday to Saturday, 9.00am to 6.00pm GMT. They will be more than happy to help.
How much does it costs to send and receive messages from women using the Quick Mail System?
One (1) point is automatically deducted from your account for each Quick Mail message sent and received.
We charge one (1) point for each message received (when the message arrives in your Quick Mail Inbox) because we have to pay the translator to translate your lady's message back into English. If your account do not have any points in credit, you will not be able to read the message until you purchase more points.
We charge one (1) point for each message received (when the message arrives in your Quick Mail Inbox) because we have to pay the translator to translate your lady's message back into English. If your account do not have any points in credit, you will not be able to read the message until you purchase more points.
How long do I have to wait to get a reply from a Quick Mail message?
The marriage agencies in China work 7 days a week so, in most cases, you should receive a reply within 3 days. Please note, depending on the country you are currently residing, you must also allow for extra time due to time zone differences.
How can I track the status of my messages?
The status of all your sent and received messages are indicated in the "Status" column of your Quick Mail Inbox and Outbox.
Inbox:
Inbox:
- Unread - You have not read this message yet
- Read - You have read this message
- Replied - You have replied to this message
- Unread - The marriage agency have not read your message yet
- Read - The marriage agency have read your message and in the process of translating and delivering the message to your lady
- Replied - Your lady have replied to your message
Show Interest Notes
What is a Show Interest Note and how does it works?
This is always a free message service we offer to our valued customers. It allows you to send one Show Interest Note to each of the ladies you like with a short message to initiate contact. There are five template messages you can choose from to express your feelings about her. If the lady is interested in your profile, she will reply to you favourably. Even if she is not interested in you, she will still reply to your Show Interest Note. After that, it is really up to you to decide whether you want to take it further. For instance, if you want to show you are really interested in her, you can write to her using the Quick Mail System
When you send a Show Interest Note to a lady, the translator will inform the lady that she has received a Show Interest Note from you, your translated message and the details of your profile. The translator will then get her reply, translate it into English and send it to you. If you have received a favourable reply from a lady you really like, you should take advantage of the situation and follow up using the Quick Mail System. Replies to Show Interest Notes are sent to your Quick Mail Inbox.
When you send a Show Interest Note to a lady, the translator will inform the lady that she has received a Show Interest Note from you, your translated message and the details of your profile. The translator will then get her reply, translate it into English and send it to you. If you have received a favourable reply from a lady you really like, you should take advantage of the situation and follow up using the Quick Mail System. Replies to Show Interest Notes are sent to your Quick Mail Inbox.
How many Show Interest Notes can I send?
You are allowed to send 2 Show Interest Notes every 6 hours. This helps to indicate to the ladies just how special they are as you could have sent the Notes to other ladies. In the same token, this also helps us to maintain system performance and user online experience by preventing the system from being swamped by too many Show Interest Notes. If you have a lot of ladies to express your interest, you can always send them a message via the Quick Mail System. This will show you are really serious in getting to know them.
What is the message "This lady have received too many Show Interest Notes, please try later" mean?
If a lady has received a lot of Show Interest Notes within a short space of time, it will be impossible for her to reply to all them within a reasonable time. Consequently, her marriage counsellor may put a stop on her from receiving more Show Interest Notes until the backlog is cleared.
Fancy Letters
How does Fancy Letters works?
The marriage counsellors at the marriage agencies are constantly scanning men profiles to find suitable men to introduce to their ladies based on their preferences. The ladies then contact those men that they fancies via fancy letters. For instance, if you have received a fancy letter from a certain lady, it means she is interested in your profile and as such, you will have a good chance of getting connected with her. It is always a free of charge for you to receive and read a lady's first fancy letter. The message is sent to your Fancy Letters inbox. It will cost you one (1) point per message if, you like what you see and reply to her using the Quick Mail System. If you are not getting any fancy letters, you must set your "Privacy Setting" correctly and preferably provide a good personal description and upload some good recent photos – a picture speaks a thousand words. Please refer to "How to use Fancy Letters service" in this section to set your privacy settings correctly. You can check your settings by clicking here.
How to use the Fancy Letters service?
To use this service effectively, you must firstly, provide a good personal description and upload some good recent photos – a picture speaks a thousand words. Secondly, you must adjust your “Privacy Settings” to the follow settings:
In the “Block List” section, make sure no ladies have been blocked.- If you have blocked a lady, her name will be listed in this section with a "red X" beside it. To unblock a lady, simply go to her profile by clicking her name and then, click the label “Unblock This Person” underneath her photo.
In the “Go Invisible” section, uncheck the checkbox relating to “Do not show me when I am Online”.- Your status will be shown "Online" and can be seen by all the marriage counsellors and ladies if you are logged in to the website and vice versa. As such, it will encourages the marriage counsellors to introduce your profile to the ladies because they know you are genuine and still actively searching for your lady. This is a feature we have implemented to help show men members who are genuine and serious. In the same token, it will also help you to monitor the ladies in the same way. Therefore, make sure you log into the website as often as you can.
In the “Profile Privacy” section, make sure the checkbox relating to “ All The Ladies” is checked.- This will allow all the marriage counsellors and ladies to view your profile.
Payment and Refund
How can I purchase points?
We intend to offer a number of different payment options and we are constantly adding more options. Currently, you can purchase your points online, it is secure, quick and easy. We accept payment via PayPal, credit and debit cards. You can pay for your mychinalove points and/or goods in just a few clicks with PayPal, a leader in secure online payments. No PayPal account required. If you have one already, even better, you can check out even quicker because you don't need to enter your debit or credit card details with a PayPal Account.
Please be sure to provide your exact billing address and telephone number that your credit card has on file for you - this will ensure no delays in processing your order.
We will also be accepting offline payments soon by telephone, fax and post with a credit or debit card. So, please be patience. You can go to the Points Ordering page directly by clicking here.
Please be sure to provide your exact billing address and telephone number that your credit card has on file for you - this will ensure no delays in processing your order.
We will also be accepting offline payments soon by telephone, fax and post with a credit or debit card. So, please be patience. You can go to the Points Ordering page directly by clicking here.
Do I get a discount if I purchase more points?
Yes. The more you buy, the less it costs per point. To start with, you could purchase 4 points for $24.00USD which worked out to $6.00USD per point. If you decide to purchase more points say, 10 points, it will costs you $54.00USD which worked out to only $5.40USD per point, saving you $6.00USD in total. The choice is entirely yours.
Is it safe to pay online?
Yes, absolutely. We receive all our online payments via PayPal, which uses cutting-edge data encryption, fraud detection tools and all kinds of other advanced techniques to improve security. You are transferred to Paypal for payment processing and as such, all your payment information are captured directly by Paypal. After payment, you are redirected back to our Website. This will ensure all our customers will feel comfortable paying us online.
Can I get a refund for unused points in my membership account?
Unused mychinalove points cannot be converted back to money and refunded. However, refunds may be given at the discretion of mychinalove.net’s management under certain circumstances. If your case is accepted, we will convert the unused points you have in your membership account back into money and refund to you upon termination of your membership account. Please note the amount of money refunded will not exceed the amount you have paid for the mychinalove points.
If you have not used all your mychinalove points and deleted your membership profile/account, the unused mychinalove points are not refundable. Deleting your membership account will result in your unused mychinalove points being lost.
Please read our Refund Policy in this section if you require more information.
If you have not used all your mychinalove points and deleted your membership profile/account, the unused mychinalove points are not refundable. Deleting your membership account will result in your unused mychinalove points being lost.
Please read our Refund Policy in this section if you require more information.
What is your refund policy?
REFUND POLICY
Please read though our Refund Policy carefully before you purchase any mychinalove points.
Refunding Mychinalove Points:
Refunding Money:
We will refund your order of flower and/or goods based on the following circumstances:
Please read though our Refund Policy carefully before you purchase any mychinalove points.
Refunding Mychinalove Points:
- We will refund mychinalove point/s if you:
- Sent identical Quick Mail messages to the same lady at the same time.
- Received a Quick Mail message that is addressed to another member.
- Received the same Quick Mail message more than once.
- Other reasons which are acceptable to mychinalove’s management.
- Unused mychinalove points are not transferable from one member account/profile to another.
- The marriage agencies in China work with mychinalove.net on an “AS IS” basis and as such, no mychinlove point/s will be refunded if you are not satisfied with their translation services and/or information relating to the women profiles posted are found to be inaccurate, untruthful and/or incomplete.
Refunding Money:
We will refund your order of flower and/or goods based on the following circumstances:
- You cancelled and request for a refund of your order/s before the flowers and/or goods are despatched from the supplier warehouse/s.
- Unused mychinalove points cannot be converted back to money and refunded. However, refunds may be given at the discretion of mychinalove.net’s management under certain circumstances. If your case is accepted, we will convert the unused points you have in your membership account back into money and refund to you upon termination of your membership account. Please note the amount of money refunded will not exceed the amount you have paid for the mychinalove points and flowers and/or goods.
- If you have not used all your mychinalove points and deleted your membership profile/account, the unused mychinalove points are not refundable. Deleting your membership account will result in your unused mychinalove points being lost.
Reporting Unwanted Correspondence
How can I deal with someone that is sending me unwelcome messages?
If you politely tell any lady that you no longer wish to communicate with them, they are unlikely to contact you again. If in the unlikely case that you continue receive unwanted attention from a particular lady, blocking them is an option. Visit the Account Settings page to learn how to block people. You may also contact us here, we will be more than happy to help.
How can I report inappropriate content?
You can report any inappropriate content here, or by clicking the "Report" link on the page containing the content you wish to report.
Privacy
Is my information kept private?
Absolutely. We do not sell or rent any personally identifying information about you to any third party. You can read our Privacy Policy by clicking here.
How can I block certain ladies from contacting me?
You can block people by adding their username to your blocked users list. Visit the Account Settings page to learn more about how to block people.
How can I make my profile private?
To make your profile private, you need to set your profile privacy levels and depending on how private you want your profile to be, you can check the relevant checkboxes on the Private Settings page. To go to the Privacy Settings page, go to the "Settings" submenu and then click the "Privacy Options" on the dropdown list. Once you have set your privacy levels, remember to click the "Save Changes" button at the bottom to save your new settings. You can go to the Privacy Settings page directly by clicking here.
How can I make my photo albums private?
You can make your photo albums private or really private by checking the relevant checkboxes in the "Who can see this album" section on the Edit Album Details page.
To go to the Edit Album Details page, first go to the "My Applications" submenu and then click the "My Photos" on the dropdown list. Once you are at the My Albums page, click the "Edit Album" link of the album you want the settings to be changed. At the Edit Photos page, click the "Edit Photo Privacy & Info" link at the top. Once you have set your privacy levels, remember to click the "Save Changes" button at the bottom to save your new settings. You can go to the My Albums page directly by clicking here.
To go to the Edit Album Details page, first go to the "My Applications" submenu and then click the "My Photos" on the dropdown list. Once you are at the My Albums page, click the "Edit Album" link of the album you want the settings to be changed. At the Edit Photos page, click the "Edit Photo Privacy & Info" link at the top. Once you have set your privacy levels, remember to click the "Save Changes" button at the bottom to save your new settings. You can go to the My Albums page directly by clicking here.
How do I set my privacy setting levels for my profile and photo albums?
Some people are very private, whilst others take to the limelight like ducks to water. Mychinalove.net keeps both kinds happy as our privacy levels allow members to either keep a low profile, or get as much attention as possible from the ladies.
To set your privacy levels for your profile:
Go to the "Settings" submenu and then click the "Privacy Options" on the dropdown list. Once you have set your privacy levels, remember to click the "Save Changes" button at the bottom to save your new settings. You can go to the Privacy Settings page directly by clicking here.
To set the privacy levels of your photo albums:
Go to the "My Applications" submenu and then click the "My Photos" on the dropdown list. Once you are at the My Albums page, click the "Edit Album" link of the album you want the settings to be changed. At the Edit Photos page, click the "Edit Photo Privacy & Info" link at the top. You can make your photo albums private or really private by checking the relevant checkboxes in the "Who can see this album" section on the Edit Album Details page. Once you have set your privacy levels, remember to click the "Save Changes" button at the bottom to save your new settings. You can go to the My Albums page directly by clicking here.
To set your privacy levels for your profile:
Go to the "Settings" submenu and then click the "Privacy Options" on the dropdown list. Once you have set your privacy levels, remember to click the "Save Changes" button at the bottom to save your new settings. You can go to the Privacy Settings page directly by clicking here.
To set the privacy levels of your photo albums:
Go to the "My Applications" submenu and then click the "My Photos" on the dropdown list. Once you are at the My Albums page, click the "Edit Album" link of the album you want the settings to be changed. At the Edit Photos page, click the "Edit Photo Privacy & Info" link at the top. You can make your photo albums private or really private by checking the relevant checkboxes in the "Who can see this album" section on the Edit Album Details page. Once you have set your privacy levels, remember to click the "Save Changes" button at the bottom to save your new settings. You can go to the My Albums page directly by clicking here.
How can I stop the ladies knowing when I am online?
You can stop the ladies knowing when you are online by checking the "Do not show me when I am Online" checkbox on the Privacy Settings page. To go to the Privacy Settings page, go to the "Settings" submenu and then click the "Privacy Options" on the dropdown list. Once you have set your "Go Invisible" setting, remember to click the "Save Changes" button at the bottom to save your new setting. You can go to the Privacy Settings page directly by clicking here.
Customer Safety
How to void scam?
Very simple, NEVER SEND MONEY UNTIL YOU HAVE MET THE WOMAN. This goes with any women when you are dating online. Never send money at least, until you have met the person face to face. If a woman whom you have never met ask for money for whatever reasons, we suggest you should decline until you have met her. Any decent woman will understand your decision. We would also like to advise you to be very careful if you do decide to go ahead and send money to her because you are doing it entirely at your own risk. We are not liable for any losses sustained by you.
And, please report scam. We also rely on the valuable feedback of all our members to help us improve and make this website even more rewarding for everybody. If you find a member is not behaving properly, please do not hesitate to contact us. We will definitely investigate. The guilty member will be taken off the website immediately.
And, please report scam. We also rely on the valuable feedback of all our members to help us improve and make this website even more rewarding for everybody. If you find a member is not behaving properly, please do not hesitate to contact us. We will definitely investigate. The guilty member will be taken off the website immediately.
How can I check on scammers?
Please visit Agency Scams (http://www.agencyscams.com) or you can go there directly by clicking here. They have maintained a solid database on scammers.